No exceptions.ĪLL CONTRACTS ARE FINAL AND NO MONETARY REFUNDS WILL BE ISSUED. Once proposal is approved by customer and vinyl material is ordered there is no refunds even if you do not proceed forward with the installation. RETURNS: Parcial or Full Deposit is non-refundable. Since vinyl material is a non-returnable item, all ordered vinyl and graphic art work ordered for any projects is paid by the customer 100% prior to ordering the product. After investigation, if an error is found on our behalf we will make appropriate corrections. Customer must contact Wrap N Graphics of any and all work in dispute, accompanied by written explanation. If disputes are not identified in writing within the ten-day time frame the customer has accepted the job and the invoice. Customer shall identify to Wrap N Graphics in writing any dispute concerning an invoice within ten days of the date of the invoice. You are responsible for inspecting the product and or vehicle upon receipt. By accepting the vehicle you are accepting the job as complete and that the performance is satisfactory. This is not an expectation contract and we are not responsible for buyers’ remorse. Any invoice that is not paid at the time of delivery is considered past due and the customer is responsible for all collection fees including but not limited to attorney fees and court costs for unpaid balances at the interest rate of 18% per annum. We do not lock in installation date if deposit is not made, therefore your agreed date can change at any time until deposit is made. Artwork must be approved before setting up an installation date. GENERAL TERMS AND CONDITIONS, TERMS OF PAYMENT, LEGAL FEES, AND DISPUTES: Your deposit is your confirmation to the installation dates agreed. Customer will pay the remaining balance including any additional cost or fees upon completion of the job prior to release of the vehicle. You have 48 hours to change the installation appointment date, If you miss your install appointment date there will be an additional $40 CHARGE. Any request changes to the description of services stated above need to be in writing and any additional charges incurred will be charged accordingly. We don't take credit card payments over the phone. If paid by check we will not start or schedule your job until check has cleared. A fee of $35.00 will be charged for any returned checks, in addition to the amount due. ![]() WE DO NOT ACCEPT CHECKS unless they are paid via certified funds and are pre-approved in writing by Wrap N Graphics. Once material is ordered it is non-refundable even if you do not proceed forward with the installation. Any materials for the customer’s job is required to be paid for 100% prior to the order before the work will be performed. Customer or assigned agent agrees to make full payment prior to vehicle release and agree to be responsible for all collection fees including attorney fees and court costs for any unpaid balances at the interest rate of 18% per annum. ![]() Customer or assigned agent completing the Customer Information sheet agrees that they are the responsible party for payment of services requested. ![]() PAYMENT TERMS: We can not start your project, do any mock-ups or confirm installation dates until deposit payment is made. If artwork was provided by the customer, Wrap N Graphics is not liable for any errors or quality of images or artwork.īy accepting the proposal, you approve all of its contents and/or accuracy as shown and accept Full Responsibility. It is up to the customer to provided all the correct information. Any changes you have after the wrap goes into final production can delay turnaround and add significantly to your costs. Remaking logos and acquiring high resolution images will result in higher costs for the design.ĬHANGES/CORRECTIONS/ERRORS: It's important to carefully examine the proof for any mistakes you find and immediately note any changes you want made to the final wrap before printing. ai) Never send logos or images taken from your WEBSITE or a Business card- they offer poor resolution and quality. When supplying your own artwork, make sure it's high-resolution- at least 300 DPI (dots per inch) or a vector and sent in a file format like (.jpeg. Pantone colors have to be provided by customer for best color results. The mock-up is a color rendition generated by computer and all motinotors are calibrated differently, monitor colors may vary from actual print on vinyl material. Failing to do so will result in extra charge to Re-Print and Re-Wrap. Wrap N Graphics is not liable for color match prints unless customer provided Pantone color specs, and asked for printed samples. To ensure colors are Printed correct, Customer is responsible for providing Pantone Color Specs, Color Samples and asking Wrap N Graphics to Print Color Samples on vinyl material before production.
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